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Zendesk vs Intercom tech stack

Zendesk and Intercom share 5 tools. 1 appear only for Zendesk, and 4 appear only for Intercom.

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Only Zendesk · 1

• Zendesk Support tickets and help center.

Both · 5

• AWS Cloud compute, storage, and data.
• Cloudflare CDN, DNS, WAF, and edge network.
• Datadog Infrastructure and application monitoring.
• React UI library.
• Stripe Payments, billing, and subscriptions.

Only Intercom · 4

• GitHub Source control and CI.
• Intercom Customer messaging and support.
• Segment Customer data platform and event routing.
• Sentry Error and performance monitoring.