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Intercom vs Zendesk tech stack

Intercom and Zendesk share 5 tools. 4 appear only for Intercom, and 1 appear only for Zendesk.

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Only Intercom · 4

• GitHub Source control and CI.
• Intercom Customer messaging and support.
• Segment Customer data platform and event routing.
• Sentry Error and performance monitoring.

Both · 5

• AWS Cloud compute, storage, and data.
• Cloudflare CDN, DNS, WAF, and edge network.
• Datadog Infrastructure and application monitoring.
• React UI library.
• Stripe Payments, billing, and subscriptions.

Only Zendesk · 1

• Zendesk Support tickets and help center.